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Computer Repairs and Maintenance
We provide computer repairs & maintenance for business and home community
covering Walsall and surrounding areas. We respond to everything from a simple
pc repairs or installing a mouse to a complete computer system builds &
upgrades. We design, repair, fix and can maintain too for any specific period of
time. Give us a call on 01922 616 099, you never know we may be able to help you
fix your computer problem there and then for the price of a local phone call.
Of-course not all the PC repairs can be carried out this way, but we always
offer impartial advice and we don't speak techno babble.
Our services are aimed at Home & Business users, who requires professional IT
support at affordable price. We can always arrange time to visit that suits you.
We treat outside office hours and even weekends as part of our normal working
hours so never charge any extra working in these hours.
We proud ourselves in our NO FIX NO FEE and NO CALLOUT CHARGE
POLICY
We Guarantee Our Services
Computer Virus, Trojan Removal Services
We use the latest virus detection and removal technology, to firstly
irradiate any 'infections' from your PC and then secondly to repair any damage
that has been done. We then ensure that your software is up to date and advise
on what precautions you can take to minimize the risk of further attacks. We
will always endeavour to arrange a time to visit that suits you, and we pride
ourselves on our prompt, fast and most of all affordable service in town.
As part of our onsite virus removal service, we also check for what is called
'Adware' and 'Spyware', the latter of these can potentially steal your sensitive
security details. The former, well we all know somebody who has suffered the
dreaded 'Pop up' windows. We can advise, install and setup solutions to deal
with 'spam' email. Our automated solutions will automatically check your
incoming email for viruses and adware/Spyware attachments, and using the latest
technology, filter out all your unsolicited junk mail.
Please call 01922 616 099 to book an engineer's visit
Online Technical Support
Our remote control software works by connecting your PC over the internet to
our support technician network, allowing our engineers to control your mouse and
keyboard and view your desktop screen. Thus its like having the engineer
physically in the room with computer, except this time there's no need to wait
in and have time off work. In fact, there is no reason you have to be there, you
can start our client connection software, call our hotline with the problem and
go off to work or shopping. Our engineer will connect to your PC and
diagnose/fix the problem while you are out.
Ever needed to know what to type or where to click in windows to achieve a
certain task? Our Online Technical Support can help...
No more reading through pages of online documentation to find the answer. No
more expensive charged numbers to call, with somebody saying 'click here, click
there etc... etc... Our Online Desktop Help allows us to show you on your screen
before your eyes, exactly where to click and what to type.
General view of what issues can be solved this way
- Software installation/setup and configuration
- Virus / spyware / adware removal
- Windows fault diagnosis and correction
- PC health checks
- Email problems
- Hardware fault diagnosis / correction
- Hardware driver upgrades
Parental Controls and Children Internet Security
The Internet has provided our children with greater access to the world,
educational materials and entertainment. The benefits can not be denied,
however, behind the benefits lurk the dangers that plague our Internet websites,
chat rooms and emails ... predators who target our children and expose them to
unacceptable materials and inappropriate friendships.
Here at Computer Port, we have unrivalled expertise in configuring systems,
so your children can't get up to anything they shouldn't be. We can advise you
on, install and configure a number of parental controls solutions. From
completely automated 'offensive content' blocking software, to complete spying
systems that let you look over their every mouse click and keyboard press. Yes,
we can even supply & configure solutions for P2P systems as well, still allowing
your beloved ones to download their favourite music, but won't allow access to
the nasty stuff.
A Few Useful Tips
- Use the Internet with your children. While you're
spending time with them, you can help them to be safe and responsible
online.
- Teach kids never to give their personal information to
people they meet online, especially in chat rooms and on bulletin boards or
blogs.
- Instruct your child never to plan a face-to-face meeting
with online acquaintances, and to notify you if they are approached for an
offline meeting.
- Establish clear ground rules for Internet use for your
family. Think about signing a Contract with your children that reflects
those rules.
- Tell your children not to respond if they receive
offensive or dangerous e-mail, chat requests, or other communications, and
to leave if they go to a web site that makes them uncomfortable.
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